Can a password be reset by parents if I put one in for them .

Posted on: 6/21/2018 6:22:30 PM
Replied by : support@icaresoftware.com

Yes, parents can reset their passwords. There are two types of passwords in iCare,

  1. Application Password (AP): To access the iCare application.
  2. Lobby Password (LP): To access the iCare Lobby.

 

Application Passwords can be reset by using the Forgot Password feature. Click here or the following link to see the help article on resetting the APs.

www.icaresoftware.com/support/ApplicationPasswordReset

 

Lobby Passwords can be changed from the Child Profile page. Click here or the following link to the see the help article on changing the LPs.

www.icaresoftware.com/support/LobbyPasswordReset

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