CHAT FEATURE: Can an admin have a private chat with a parent, which the other staff and teachers cannot see?
Replied by : firstname.lastname@example.org
Yes, the admin can have private chat with a parent. Teachers can not see the chat conversation between the admin and parent.
Note: The chat conversion between parent and admin/teacher will be shown only to that particular admin/teacher
Refer to the below article to know how to chat with parents and other teachers in iCare.
Please feel free to contact us here or at email@example.com for any questions or suggestions.