Dear user,

Yes, the admin can have private chat with a parent. Teachers can not see the chat conversation between the admin and parent.

Note: The chat conversion between parent and admin/teacher will be shown only to that particular admin/teacher

Refer to the below article to know how to chat with parents and other teachers in iCare.

https://icarenextgen.icaresoftware.com/support/Thread?threadid=54150819-7f57-41b3-b7ae-9607fb36dc31

Please feel free to contact us here or at support@icaresoftware.com for any questions or suggestions.

Thanks,
iCare Support