GETTING STARTED GUIDE: What do I have to do for live chat with parents and other teachers?

Posted on: 3/25/2016 2:53:42 PM
Replied by : support@icaresoftware.com

Chatting with parents and teachers using the iCare application is very simple. Please follow these instructions to enjoy live chatting on iCare,

1. Log in to your iCare account as an admin and navigate to the Chat page from the left navigation bar.

2. Select the Children or Staff option from the Chat Menu and search the child/staff using the search bar.   

3. When a child is selected, their contacts appear on the Chat Window. And when a Staff is selected, their name appears on the Chat window. Simply enter your message and hit enter or click the send icon.

4. If you want to display the children or staff name based on a recent chat, registration, or Name(A to Z), click on the Recent chat dropdown, where you can see this option. Select any one of the options based on which the child's name will be displayed.

5. If you want any child's name to show at the top of the children's list, then bookmark that particular child's name.

 

 

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