Dear user,

1. On the child profile page ->Action menu -> Send message option. Select the template you want to edit.

2. Update the template.

3. Enable the Save as template checkbox and click on the Update template button.

Note: DO NOT EDIT IN BETWEEN BRACKETS.

Please refer to the above article to know about how to manage the email template.

https://icarenextgen.icaresoftware.com/support/Thread?threadid=6698e710-e2b8-404a-b78b-9d87f76a8066

Thanks,
iCare Support