Is there a way to "bad debt" an account so they don't show up on the balance report but still on their ledger?

Posted on: 7/18/2019 2:07:53 PM
Replied by : support@icaresoftware.com

Yes, you can writeoff a bad debt. Click here to watch a video showing the steps. Here is the outline for the process:

  • In the Balance report select the account you want to writeoff.
  • From Action Menu click on Balance Offsetting Payment.
  • When done, the balance on the account will go to $0.
  • However, a Bad Debt Writeoff (or whatever desccription you entered) transaction will show in the Ledger and the Transactions Report.
  • If you are able to recover this bad debt later, then simply void the Bad Debt Writeoff transaction in the Ledger.

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