When processing a credit card payment I am getting a 'Not defined (05)' or 'Service Exception' error.
Replied by : support@icaresoftware.com
These errors happen because of a conflict in the use of stored credit card information.
- The service exception error comes when a Direct Deposit, set by a parent or the admin is modified by the other.
- The 'Not defined (05)' error comes when a card saved by a parent or admin is used by the other.