We entered a payment and then refunded it directly in Transaction Express (TSYS portal). Do we need to do anything in iCare?

Posted on: 4/9/2019 7:40:05 PM
Replied by : support@icaresoftware.com

You don't have to do anything in iCare. Those 2 transactions in Transaction Express cancel each other out. This has no effect on the parent's ledger in iCare or their yearly tax statement for childcare credit.

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