The system already billed for next week. Will it be off like this in future?

Posted on: 11/5/2018 10:15:25 AM
Replied by : support@icaresoftware.com

Dear User,

Since the billing schedule for weekly bills was set to Mondays before the next scheduled period, your bills for 11/19 ran on 11/12 (Monday) mid-night.

We have changed the billing rule in iCare. Now, your bills will run according to the selected scheduled days from the iCare Billing Rules section on Step-6 of Settings page (as explained below). For Monday, all bills will run on the same day as of the Next Billing Date. Example, if your billing is scheduled for Monday and the Next Billing Date (NBD) is 11/12/2018, bills for this NBD will run on 11/12/2018 only.

Billing options,

WEEKLY BILLS

Monday – all bills will run on same day as NBD (Monday).

Tuesday – all bills for the coming Monday (NBD) will run.

Wednesday – all bills for the coming Monday (NBD) will run.

Thursday - all bills for the coming Monday (NBD) will run.

Friday - all bills for the coming Monday (NBD) will run.

Saturday - all bills for the coming Monday (NBD) will run.

Sunday - all bills for the coming Monday (NBD) will run.

 

MONTHLY BILLS

0 – all bills will run on the same day as of NBD

1 – all bills will run one day before NBD

3 – all bills will run three days before NBD

4 – all bills will run four days before NBD

27 – all bills will run twenty-seven days before NBD

28 – all bills will run twenty-eight days before NBD

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