Today, every payment made to accounts that I entered showed up as a credit to the account but the parent's received an email saying that the payment was declined?

Posted on: 10/17/2018 1:30:17 PM
Replied by : support@icaresoftware.com

Dear User,

Due to a small technical glitch, payment receipts were not generating in the correct format. This issue has been resolved. 

We really apologize for the inconvenience and appreciate your patience. Please feel free to contact us here or at iCare Chat for further queries.

Thank you,

iCare Support

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