How do I delete a child? (Also deactivate or remove duplicates.)

Posted on: 11/17/2017 2:20:19 PM
Replied by : support@icaresoftware.com

To delete a child, log in to the iCare application and follow these instructions,

Using the Smart Search bar, search the child you wish to delete and select them from the check-box.

Navigate to the Action button and select Delete/Deactivate option.

 

Delete/Deactivation Confirmation pop-up will appear on your screen. Select an appropriate option of the following

  • Deactivate: Selected children will be discharged and all schedules and bills will end. The deactivated child will be visible in the Children list as an inactive Child. You can change the child from inactive to active in the future.

     
  • Delete but archive: This option will delete the selected children from the Children list. Their schedules and bills will be removed permanently. These children can be viewed and activated from the global search box.
  • Delete permanently: This option will delete the selected children permanently from your database. Permanently deleted entries cannot be retrieved in the future.

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