We have parents that can use their password at home, but they don't work at the school, what should we do?

Posted on: 1/2/2019 10:09:18 PM
Replied by : support@icaresoftware.com

To log in to the iCare Lobby, parents must use their Lobby Passwords (LPs) that are available on their child's profile page. Parents with same LPs and Application Passwords (APs) will be able to log in to the lobby, but in case, parent's LPs differ from their APs they will not be able to log in to the lobby using their APs.

Click here or below link to see the help article on using LPs to access iCare Lobby,

www.icaresoftware.com/support/lobbypasswords

 

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