When I enter the center lobby, my Check-In App keeps saying Loading.

Posted on: 10/28/2020 3:25:51 PM
Replied by : support@icaresoftware.com

Dear user,

Your latitude/longitude value should have 6 digits after the decimal point to get an accurate location. For example, your latitude/longitude should be represented as the ex:42.472024, 71.533821.

Please, let us know if you have any other difficulties.

with regards,
iCare support

The need for 6-decimal point accuracy 

One degree latitude is 69 miles. The 6th decimal place number represents distance in feet. For example, the distance between 3- and 6-decimal point numbers is several hundred feet.

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