My attendance screen is blank where the names won’t pop up.

Posted on: 1/10/2019 2:24:40 PM
Replied by : support@icaresoftware.com

An iCare screen could be blank for a few reasons:

  1. Because of inactivity your iCare session timed out. Simply log out and log back in.
  2. Your browser is preventing the page from loading. Do a hard refresh of the page (Ctl + F5). If that doesn't work then clear your browsing data. Here a view of it in Chrome:

  1. While logged in into iCare, you had temporarily lost your Internet connection. Log out and log back in.

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