How do I enter a tuition refund check in the ledger?

Posted on: 4/5/2019 2:01:22 PM
Replied by : support@icaresoftware.com

Dear User,

Refund entries can be added for online payments only. Cash and check entries can be voided from Transactions and Child Profile Ledger. Navigate to the Transactions/Child Ledger and hover your mouse on the transaction entry you wish to void. Click the trash icon that appears in the hover pop-out. (see below snip for reference)

NOTE: Refunds cannot be added as credits because if added as credit, these entries will not appear in the tax statements or other payment reports.

Thank you,

iCare Support

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