Do both the iCare Password and the Lobby Password work in the Lobby?
Replied by : support@icaresoftware.com
Yes, both the iCare Password and the Lobby Password work in the Lobby. The Lobby Password will not work for iCare login.
The iCare Password can be retreived/reset through the Forgot Password feature in the iCare Login Window.
The Lobby Password can be retreived or changed through the Child Profile Page > Contact Tab.