What is Auto Pay? How does it work?
Auto Pay: It is a payment feature in iCare to set recurring payments for parents using Credit Cards or ACH accounts.
Auto Pay can be set by both admin and parents from all pages using the 'Payment' button. Set a processing period (One-time, Monthly, Semi-monthly, Weekly, Bi-weekly), next processing date, and end date for the Auto Pay.
Note: Use the Auto Pay Status flag on the payment form to turn ON/OFF AUTO PAYs for the selected payer(s).
Follow these instructions to set up Auto Pay and handle recurring payments,
WEB
- Log in to the iCare application and select a child from the Children list. Click the 'Payment' button and navigate to the ‘Auto Pay’ section,
- Click the ‘AutoPay (New)’ button and set a recurring payment with a processing period, next processing date, and end date. Click Save to set auto payments. Payments will run as per the processing period and end date of the DD setup.
- To remind a payer about a missed payment use the ‘Remind Payer’ button. And, use ‘View All Transactions’ button to view transactions of the selected payer.
MOBILE-APP
Auto-Pay: Parents can set recurring payments using credit cards or ACH accounts after adding the card details:
1. Under the payment methods, you can see the 'Auto Pay' options. Expand it and click on the "Add Auto Pay (New)" button.
2. On the Auto Pay page, you can fill all the required details. Click on the "Save" button.
AUTO PAY REPORT
- Navigate to the Accounting section of the Report Center and run the auto pay report.
- Auto Pay report shows the list of all active Auto Payments that are set in your account.