How to reconcile online payments (Payment Reconciliation) in iCare?
Replied by : support@icaresoftware.com
Payment reconciliation is used to sync the missing payments that were processed through TransFirst but did not go through in iCare. To reconcile such payments,
- Navigate to the Payment Reconciliation report from Accounting section of the Report Center.
- Search for the payment that does not appear on the transaction ledger but went through TransFirst successfully. Click the transaction number, example (003345628672), to complete it on the iCare side.