How do I get my staff from seeing parent account balances? System won't let me add children, saying center capacity is full.

Posted on: 6/26/2018 7:23:37 AM
Replied by : support@icaresoftware.com

Dear user,

We will soon remove the Family Balance field from Child Profile page for Staff logins and will keep you informed of the progress. 

As the Capacity Management module is under maintenace, your Subscription Expiry Date updated automatically in the database due to a small glitch. This issue has been resolved, please, go ahead and log in to your account. 

We really apologize for the inconvenience. 

Thanks,

iCare Support

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